![]() Make sure that you get the correct disk identifier. Note that any data on this drive will be completely erased.Į) Start your terminal window and find the USB drive identifier: diskutil list Open the mounted folder, and extract the SeaTools.ima to your desktop.Ĭ) Rename SeaTools.ima to SeaTools.img (Accept the warning dialog box)ĭ) Insert a USB drive that you will use. Simple double clicking should mount the file on your desktop. It is actually easy to do it on a Mac using the following steps:Ī) Download Seatools for DOS from Seagate site ( )ī) Open the iso file downloaded. Considering that CD/DVD drives are fast disappearing, and most computers these days support booting of a USB drive, it makes life easier if the the iso get converted into USB bootable. Seagate provide a iso file which needs to be burned to a CD. What is your system configuration? List the details about your system as tested.Seagate SeaTools for DOS is a free hard drive testing software that runs independent from your operating system.Can the problem be recreated? If so, please outline the steps necessary to recreate it.On the boot up of the diagnostic operating system?.If you can, please provide the following details: If you call to report problems please provide as much information as possible.If you are unsure about how to enter the setup, see the owner's manual for your computer or seek assistance from your computer manufacturer or the store where you purchased the computer./li> NOTE: Some computers that use the "-" sequences must be at a prompt before pressing the keys.The most common keys or key sequences to enter setup are:.You may have only a few seconds to find and press the appropriate key or key sequence. Nearly all systems will continue on automatically after a brief period of time if the key is not pressed, so act quickly. Watch the screen closely during boot up for a message like "Press F2 to enter Setup" or something similar to determine which key or key sequence to press for your computer.Methods for entering the Setup or CMOS Setup vary depending on your computer's make and model, but most methods consist of pressing a key or key sequence during the initial power on boot sequence. To change the boot sequence to boot from the USB device drive first, you must enter the "Setup" or "CMOS Setup" of your computer.If when you insert the SeaTools USB device and power on the computer, it does not load SeaTools, the "boot sequence" may be set to boot to the hard disk drive first.The drive is not by detectable in this case because of an unknown controller. The software is designed to be as up-to-date as possible with known controllers. Disk drives attach to the computer through a section of circuitry on the motherboard called a controller. Occasionally, a working drive will not be detected by the software. ![]() Be sure to double check if these items are correct. The drive needs to be set to ON in the BIOS, this is especially true when adding a second drive. Another common area is with the system BIOS setup. One of the most common reasons for a new drive to not be detected is with the setup of the cables and jumpers, if any.A drive with damaged electronics may have the appearance of running but be broken in the ability to communicate with the system. Understandably, a dead drive cannot communicate with the system or software and will not be detected.
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